Starter Kit with Contact Sensor

The Starter Kit with Contact Sensor contains the basic devices you need to start creating a safer, smarter home. It includes a hub and a contact sensor that allow you to be notified in real-time on your smartphone when important events occur, such as when there is unexpected entry into your home.

You can also have better peace of mind by being able to view a live stream of what is happening at home.

  • Real-time monitoring and control
  • Intrusion detection and notifications
  • Event alerts
  • Multi-user login and control
  • Hassle-free installation


for 24 mths

Singtel Fibre Broadband Customers

Buy at Singtel Stores


One-time payment


Product Information

The Smart Hub is the "brain" of your smart home.

The hub communicates with all your connected devices, so you can control and customise your devices with the true-i mobile app. Connect up to 232 devices to the hub to extend your SmartHome capability.

Use the hub as a security camera too.

When motion is detected, the camera can be triggered to take a video recording. You can also view a 24/7 live stream of your home from the mobile app.

Know when doors and windows are opened.

The contact sensor acts as a trigger for your smart home. With a contact sensor, you can check whether doors, windows or cabinets are open or closed. You can also get notified when they are being opened.

Remote access and control with the true-i mobile app

Once you have gotten your SmartHome Starter Kit, you can monitor and control your home devices on-the-go with your mobile phone. Simply download the free true-i SmartHome mobile app from the App Store (for Apple iOS devices) or Google Play Store (for Android devices) to start automating your home.

With an inbuilt camera on the hub, the app enables you to view real time footage of your house as well as playback video clips when motion is detected. The application also allows you to easily customise various scenarios (IFTTT, or “If this, then that”), such as having your aircon turn on automatically when you enter the room.

With the true-i mobile app, you can configure different scenarios, depending on your needs. For example, you can set your camera to start recording when someone enters a room or you can define a scenario to receive a notification when a window with a contact sensor is opened.

Up to 5 users can share the account, making it simpler and easier for your family to be connected.



  • Stable internet connection over WiFi
  • iOS devices running iOS 8.0 and above or Android devices running version 5.0 and above
  • Power socket near where the Smart Hub will be installed

Technical Specifications

Smart Hub + Camera


Z-Wave (868.42 MHZ): Range up to 30 meters in Open Space

Wi-Fi (2.4 GHz): Range up to 10 meters in Open Space

Operating Temperature

0 to 50 degree Celsius

Working Voltage


Battery Type

AC power adapter

Power Consumption



86mm x 86mm x 31mm

Event Recording

720p HD Camera

AVI format in micro SD card

Streaming VGA 640x480 (MJPEG)

Recording playback via True-i app at 720p (H.264 Codec)

Angular View

120 diagonal viewing angle

Contact Sensor


Z-Wave (868.42 MHZ)

Range up to 30 meters in Open Space

Operating Temperature

-10 to 40 degree Celsius

Working Voltage


Battery Type

1x CR123A lithium battery

Power Consumption



88mm x 25mm x 21mm


What's in the box?

Smart Hub with Motion-Sensor Camera

  • AC Power Adapter
  • Front Cover
  • 1 x 16GB Micro SD Card
  • 1-year warranty for Smart Hub

Contact sensor

  • 1x CR123A Lithium Battery
  • 1-year warranty for contact sensor

Delivery and professional installation

Our trusted installation partners will deliver, set up, install, and make sure that everything is working correctly.



Download the true-i user manual (PDF, 5.5mb), or take a look at the Configuration & Troubleshooting FAQ on our Support page.